What is the Role of Social Media in Digital Marketing?
Social media, which connects people worldwide and enables them to communicate, is also the most effective marketing tool that enables brands to open up to the global. However, before moving on to the importance of social media in digital marketing, it is necessary to consider the concepts of digital marketing and social media marketing.
What is Digital
Marketing?
Digital marketing services offers mutual interaction in an interactive
environment compared to traditional marketing activities for internet users
through digital products and services. SEO (Search Engine Optimization), SEM
(Search Engine Marketing), content marketing, email marketing, mobile
marketing, display advertising marketing, and social media marketing methods
are included in digital marketing.
What is Social
Media Marketing?
Social media
marketing; promotion, marketing, and sales activities of brands' products,
services, and services through social media platforms and websites. As of 2022,
internet users worldwide exceeded 4.2 billion, while social media users reached
approximately 3.2 billion. The average internet user spends at least 2 hours on
social media platforms daily. In Turkey, this figure can go up to 7 hours. As
such, brands are focusing their marketing activities on social media platforms.
Brand's Digital
Voice: Social Media
According to
astrophysicists, 96% of the universe lies outside our observable area. According
to a study conducted in England, brands are also 96% invisible online. 96% of
social media users who talk about brands do not follow brands' accounts, 96% of
trending topics on social media do not include brands, and 96% of brands
respond too late to questions that have their accounts tagged. To make the
brand presence known and permanent in the digital universe, to strengthen
consumer loyalty by creating an environment of trust with the target audience.
For this reason, it is
necessary to concentrate digital marketing activities on social media.
Realizing social media's power, world-famous brands collaborate with
influencers, considered the internet's experts, to achieve incredible success.
Brands that present their content using sensory branding techniques on social
media while performing viral advertising with the effect of WOMM (Word of Mouth
Marketing) provide organic growth and make their voices heard by large
audiences.
Social Media for
Brands with Statistics
The biggest reason
social media is more involved in the digital marketing activities of brands is
that it can be measured more clearly. Therefore, brands that build their
digital marketing strategies on social media by advancing data achieve greater
success than their competitors. The latest statistics on social media marketing
as of 2022 prove this.
- 77% of B2C businesses have customers from Facebook.
- While LinkedIn brings 43 % of customers to businesses,
Twitter provides 37 % of customers.
- 50% of travel brands receive their reservations directly
from social media.
- With social media, brands can increase their visibility
by 91%.
- 71% of consumers who get efficient customer service by
communicating with the brand through social media are more inclined to
share their experiences with their environment.
- 33% of consumers prefer social media channels over the
phone to communicate with brands.
- Only 2% of website visitors go to the basket on their
first visit. With Facebook retargeting ads, it is seen that 98% of
internet users perform their purchasing behavior.
Advantages of
Social Media for Brands
Benefiting from the
power of social media in their digital marketing activities, brands gain
superiority over their competitors and offer convenience to consumers.
Consumers can reach brands faster, find products that meet their needs more
easily and get instant answers to their problems, which positively strengthens
their brand perceptions. So how can brands benefit from social media in their
digital marketing activities?
- You can increase your brand awareness by announcing
your brand's voice to wider audiences.
- Compared to traditional methods, social media marketing
has lower costs. It also saves time by enabling you to make plans with
digital tools.
- It strengthens your interaction by enabling you to
establish two-way communication with your target audience.
- Your presence on social media strengthens consumer
loyalty by making your brand accessible to your target audience.
- Brands that respond to consumers with sincere language
on social media establish healthier customer relationships.
- Brands actively involved in social media gain an
advantage of market awareness by gaining first-hand insight into their
consumers' interests and needs.
- Brands that share their website content through social
media channels increase site traffic and strengthen mutual communication
by offering users the opportunity to comment.
- It is not enough to regularly update the website
content and optimize it according to the latest algorithms. Social media
shares increase visibility in search engines by contributing to SEO work.
- The fact that consumers can reach businesses whenever
they want strengthens the brand value by enabling them to establish a
sincere relationship with the brand.
- Make your brand accessible using social media
effectively in your digital marketing strategies. While gaining a place in
the minds of your target audience with the brand persona you create, at
the same time, offer value and aim to make their life easier.
PRO TIP: We recommend you to get in touch with internet
marketing agency like MavenUp
Creatives to get best digital marketing services all over the USA.

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